Privacy Policy

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Legion Post Hub
Operated by Catterall Solutions Group LLC
Last Updated: 7/2/2026

Catterall Solutions Group LLC (“Catterall Solutions Group,” “CSG,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you use Legion Post Hub, including our website, mobile applications, online booking tools, communication features, event tools, administrative dashboards, and related services.

Legion Post Hub is designed as a Veteran Organization Operating System to help posts and similar organizations manage members, events, communications, volunteer activity, online bookings, ticketing, buddy checks, and organizational operations.

By using Legion Post Hub, you agree to the practices described in this Privacy Policy.

The information we collect depends on how you use Legion Post Hub and which features your organization has enabled.

We may collect information such as:

• Name
• Birth Date
• Email address
• Phone number
• Mailing address
• Organization or post affiliation
• Membership status or role within an organization
• Login credentials or authentication information
• Event registrations or ticket purchases
• Online booking requests
• Volunteer hours or service activity
• Buddy check activity and related notes
• Messages, announcements, or communications sent through the platform
• Files, images, or documents uploaded by authorized users
• Payment-related information for bookings, tickets, subscriptions, or other paid features (only on the website - and only for the Post)

We do not intentionally collect more information than is necessary to provide and support the services offered through Legion Post Hub.

When you use our website or mobile applications, we may automatically collect certain technical information, including:

• Device type
• Browser type
• Operating system
• IP address
• App version
• Log data
• General usage activity
• Crash reports
• Performance data
• Date and time of access
• Features used within the platform

This information helps us maintain security, improve performance, troubleshoot issues, and improve the user experience.

If payments are enabled (only through website), payment transactions may be processed by a third-party payment processor. We do not store full credit card numbers or complete payment card details on our servers. Payment processors may collect and process payment information according to their own privacy policies and security practices.

If you use communication features, we may process messages, emails, SMS notifications, push notifications, or related delivery information to help your organization communicate with members, volunteers, event participants, and the public.

Standard message and data rates may apply for SMS or mobile notifications.

We use collected information to:

• Provide and operate Legion Post Hub
• Create and manage user accounts
• Support post and organization administration
• Process event registrations, bookings, and ticketing
• Manage calendars, activities, and volunteer participation
• Support buddy checks and member engagement workflows
• Send authorized communications, reminders, alerts, and notifications
• Process payments and maintain transaction records
• Improve platform functionality, reliability, and security
• Provide customer support
• Prevent fraud, misuse, unauthorized access, or security incidents
• Comply with legal, financial, tax, contractual, and regulatory obligations
• Enforce our terms, policies, and agreements

We do not sell personal information.

Legion Post Hub is used by organizations, posts, and authorized administrators. In many cases, your organization controls the member, event, booking, volunteer, and communication information entered into the platform.

Authorized administrators within your organization may be able to view, create, update, export, or delete certain information based on their assigned permissions.

If you have questions about information maintained by your organization, you may need to contact your organization’s administrator in addition to contacting us.

We may share information only as needed to operate, support, and protect Legion Post Hub.

We may share information with:

• Authorized users and administrators within your organization
• Service providers that help us host, operate, secure, analyze, or support the platform
• Payment processors, when payments are enabled
• Email, SMS, or push notification providers, when communications are sent through the platform
• App stores, analytics providers, or crash reporting services used to support mobile app functionality
• Legal, regulatory, or government authorities when required by law
• Professional advisors, such as legal, accounting, or compliance support providers
• Successor organizations in the event of a merger, acquisition, restructuring, or sale of business assets

We do not share personal information with third parties for their independent marketing purposes without consent.

Legion Post Hub may request access to certain device features only when needed for specific app functions.

Depending on the features enabled, the app may request permission for:

• Notifications, to send reminders, announcements, event updates, or administrative alerts
• Camera or photo library access, if users upload images, documents, or profile-related content
• Location access, only if a location-based feature is enabled and the user grants permission
• Files or storage access, if users upload or download documents through the app

You may manage app permissions through your device settings. Some features may not work properly if permissions are disabled.

We retain personal information for as long as necessary to provide Legion Post Hub, support your organization, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect the security of the platform.

Retention periods may vary depending on the type of information, the organization’s settings, legal requirements, and operational needs.

Examples include:

• Account information may be retained while the account remains active.
• Event, booking, ticketing, volunteer, and transaction records may be retained for administrative, financial, or reporting purposes.
• Security logs may be retained for a limited period to help detect and investigate unauthorized access or misuse.
• Some information may be retained longer when required for legal, tax, accounting, compliance, or dispute-resolution purposes.

When information is no longer needed, we will delete, de-identify, or securely retain it according to applicable requirements and operational needs.

Users may request account deletion or request access, correction, or deletion of certain personal information.

To request account deletion or submit a privacy request, contact us at:

[Insert Privacy Contact Email]

If your account is managed by an organization or post, we may need to coordinate with that organization’s authorized administrator before deleting or modifying certain records.

When an account is deleted, we will delete or de-identify personal information associated with the account unless we are required or permitted to retain certain information for legitimate reasons, such as:

• Legal compliance
• Financial or tax records
• Security and fraud prevention
• Dispute resolution
• Backup and disaster recovery
• Records maintained by your organization for legitimate administrative purposes

We will make reasonable efforts to process deletion requests within a commercially reasonable time after verifying the request.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, authentication, encryption where appropriate, monitoring, backups, and limited administrative permissions.

No system can be guaranteed to be completely secure. Users are responsible for protecting their login credentials and using strong passwords.

Legion Post Hub is not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Organizations using Legion Post Hub are responsible for ensuring that any youth-related programs, events, or participant records are handled in compliance with applicable laws and organizational policies.

Our website and web-based services may use cookies, local storage, or similar technologies to:

• Keep users signed in
• Remember preferences
• Improve security
• Analyze usage
• Improve platform performance

Users may manage cookies through their browser settings. Disabling cookies may affect certain features.

We may use analytics, crash reporting, and performance tools to understand how Legion Post Hub is used, identify errors, improve reliability, and enhance the user experience.

These tools may collect technical information such as device type, app version, error logs, usage activity, and performance data. We use this information to support and improve the platform, not to sell personal information.

Legion Post Hub may contain links to third-party websites, payment processors, event tools, communication services, or external resources.

We are not responsible for the privacy practices, security, or content of third-party websites or services. Users should review the privacy policies of those third parties before providing information to them.

Legion Post Hub is operated by Catterall Solutions Group LLC in the United States. If you access the platform from outside the United States, you understand that your information may be processed and stored in the United States or in other locations where our service providers operate.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Material changes may be communicated through the platform, by email, or by other reasonable means.

Continued use of Legion Post Hub after an updated Privacy Policy is posted means you accept the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, contact us at:

Catterall Solutions Group LLC
Legion Post Hub Privacy Contact
Email: ian.catterall@catterallgroup.com
Website: www.catterallgroup.com